MakeTheQueue vs Skiplino
Skiplino has a solid feature set for banks and government, but their per-branch pricing means costs multiply fast. MakeTheQueue starts free, with flat monthly plans and no per-branch fees.
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Our honest take
Skiplino is a capable queue management system with strong adoption in the Middle East, particularly in banking and government sectors. Their feature set is comprehensive (appointment booking, digital signage, customer feedback) and they've clearly invested in enterprise-grade capabilities. The catch is per-branch pricing starting at $99/branch, which makes multi-location deployments very expensive: a 5-branch business pays $495+/month before anything else. MakeTheQueue starts free, and our flat paid plans include multi-location support without per-branch fees.
Why people switch from Skiplino
Per-branch pricing scales against you
Skiplino charges $99+/branch/month. Every new location multiplies your cost. A business with 3 branches pays $297+/month, with 5 branches pays $495+/month. MakeTheQueue's flat paid plans include multiple locations, and our Custom plan handles larger deployments.
Complex enterprise product for simple needs
Skiplino is built for banks, government, and telecom with features like digital signage management, customer feedback kiosks, and service categorization. Small businesses end up navigating enterprise complexity they don't need.
Support and roadmap centered on the MENA region
Skiplino is headquartered in Bahrain, with much of its customer base in the Middle East. US and European businesses may find that support hours don't fully overlap with theirs and that the roadmap leans toward MENA market needs.
Opaque pricing requires sales contact
While per-branch pricing starts around $99, exact pricing for most plans requires contacting Skiplino's sales team. MakeTheQueue's pricing is transparent and posted publicly on our pricing page.
Feature-by-feature breakdown
Pricing model
Free plan to start, then flat monthly paid plans with every core feature, including analytics. The Business tier adds CSV exports, white labeling, and multi-location support, with a Custom plan for larger deployments. Pricing is transparent and posted publicly.
Starting at $99/branch/month. Multi-location deployments multiply the cost linearly. Enterprise pricing requires contacting sales. Annual contracts may offer discounts.
Multi-location cost
One flat monthly price covers your locations on paid plans, with a Custom plan for larger deployments. Predictable, not per-location.
1 branch: ~$99/mo. 3 branches: ~$297/mo. 10 branches: ~$990/mo. Each location is a separate subscription that adds to your total cost.
Feature set
Complete queue management: SMS notifications, two-way messaging, appointments, kiosk mode, waiting room displays, custom branding, analytics, REST API on every paid plan. CSV exports on Business.
Comprehensive enterprise features: queue management, appointment booking, digital signage, customer feedback collection, service categorization, employee performance tracking. More features overall, but more complexity too.
Industry focus
General-purpose queue management for any business type. Works equally well for restaurants, clinics, salons, repair shops, and retail stores.
Strong in banking, government, and telecom verticals, particularly in the Middle East. The product is designed for these industries with features like ticket dispensing, service counter management, and compliance reporting.
Digital signage
Waiting room display mode shows current queue status on any TV or screen. Simple and effective for customer-facing displays.
Full digital signage management system with content scheduling, multi-screen support, and branded media playback. More powerful signage capabilities for organizations that need managed displays across branches.
Which one is right for you?
Choose MakeTheQueue if...
- You have multiple locations and don't want costs multiplying per branch
- You're a small business that wants simplicity over enterprise features
- You want transparent pricing without needing to contact a sales team
- You're based in the US or Europe and want responsive local support
- You need to be running in minutes, not weeks of enterprise deployment
Choose Skiplino if...
- You're a bank, government office, or telecom provider with enterprise budget
- You need advanced digital signage management across multiple screens and branches
- You're based in the Middle East and want local support and Arabic language features
- You need employee performance tracking and compliance reporting
Competitor pricing and feature details as of June 2026, per each vendor's published pricing page. Verify current details with the vendor.
Frequently asked questions
Skiplino charges per branch, starting around $99/branch/month. A 3-location business would pay roughly $297/month, a 5-location business around $495/month. MakeTheQueue's flat paid plans cover multiple locations with no per-branch fees, with a Custom plan for larger deployments. Current prices are on our pricing page.
Skiplino has deep expertise in banking and government, especially in the Middle East. Their features (ticket dispensing, service counter routing, compliance reporting, employee performance) are built for these verticals. If you're a large bank, Skiplino is worth considering. For small businesses, MakeTheQueue is simpler, with flat pricing that doesn't multiply per branch.
Skiplino works globally, but the company is headquartered in Bahrain with much of its market in the Middle East. US businesses may find that support hours don't fully overlap with theirs and that product updates lean toward MENA market needs. Check their current US support options before committing.
For core queue management (SMS, appointments, kiosk, displays, analytics), yes on every paid plan. CSV exports come with our Business plan. MakeTheQueue doesn't offer Skiplino's enterprise features like employee performance tracking, customer feedback kiosks, or advanced digital signage management. But most small businesses don't need those features.
If you need managed digital signage across multiple screens with content scheduling and branded media, like a bank lobby with multiple displays, Skiplino's signage system is more capable. MakeTheQueue's display mode shows queue status on any TV, which is all most small businesses need.
Simple pricing. Start free, upgrade when you need more.
Start on Starter with every core feature from day one, or pick Business for analytics, exports, and multi-location. Full Business trial on every new account.
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