Simple pricing

Start free, upgrade when you need more. No per-seat fees, no hidden add-ons. Every new account gets a 7-day Business trial.

Free

Run a small queue. No credit card needed.

$0/mo

Free forever

Get started
  • 1 location
  • 1 team member
  • 2 queues
  • Email notifications
  • Self check-in kiosk
  • Waiting room TV display
  • Embeddable widget
  • 7-day visit history

Starter

Add SMS, appointments, and your full team.

$50/mo

Billed annually

Start 7-day trial
  • 1 location
  • 3 team members
  • Unlimited queues
  • 1,500 SMS per month
  • Two-way SMS & email
  • Appointments
  • Analytics dashboard
  • Custom fields
  • REST API access
  • Everything in Free
Most popular

Business

For growing businesses and small chains.

$100/mo

Billed annually

Start 7-day trial
  • Up to 5 locations
  • 10 team members
  • Unlimited queues
  • 4,000 SMS per month
  • Everything in Starter
  • CSV data exports
  • White labeling
  • Priority support

Custom

For multi-site operations and enterprise needs.

Let's talk

Tailored to your volume

Contact sales
  • Unlimited locations
  • Unlimited team members
  • Custom SMS volume
  • Everything in Business
  • SSO & SAML
  • Dedicated account manager
  • SLA guarantee
  • Custom integrations

Compare plans

Everything included at each tier, side by side.

FeaturesFreeStarterBusinessCustom
Usage
Locations11Up to 5Unlimited
Team members1310Unlimited
Queues2UnlimitedUnlimitedUnlimited
CustomersUnlimitedUnlimitedUnlimitedUnlimited
SMS included per monthEmail only1,5004,000Custom
Buy extra SMS add-on packs
Core features
Waitlist management
Self check-in kiosk
Waiting room TV display
Embeddable website widget
Appointments & booking
Custom fields
Notifications
Email notifications
SMS notifications
Two-way messaging
Template variables
Insights & exports
Analytics dashboard
Visit history7 daysUnlimitedUnlimitedUnlimited
Waitlist CSV export
Customers CSV export
Analytics CSV export
Branding
Logo & brand colors
White labeling (remove MakeTheQueue branding)
Custom domain (join.yourbusiness.com)
Platform
REST API access
SSO / SAML
Custom integrations
Support
Community support
Email support
Priority support
Dedicated account manager
SLA guarantee

Questions

Yes. Free includes a location, a team member, starter queues, email notifications, the kiosk, the TV display, and the embeddable widget. No credit card required, no time limit. Upgrade to Starter when you need SMS, more team members, or appointments.

Every new account gets a 7-day trial of Business, no credit card required. When the trial ends you'll move to Free unless you pick a paid plan.

A physical site where you serve customers. One office is one location. A chain with three stores needs three.

We hard-stop SMS sending for that billing period so you can't get surprised by overages. You can buy an SMS add-on pack at any time to top up for the rest of the month, or upgrade to a higher plan.

No, SMS allowances reset at the start of each billing period. Add-on packs you buy mid-month also expire at the same reset.

Annual billing is about 17% cheaper and charges once per year. Monthly billing is month-to-month with no commitment. You can switch any time.

Anytime. Upgrade, downgrade, or cancel from Settings → Plan. No contracts on Starter or Business.

No. They join from a regular web page. No app store, no sign-up, no friction.

All major credit cards via Stripe. Custom-plan customers can also pay by ACH or invoice.