Event check-in without the badge pickup line
Attendees scan a QR code to join any queue: registration, sessions, demo booths, food stations. No app download. They get a text when it's their turn, and one dashboard manages every queue at your event.
No credit card required · Free plan included
Long event lines kill the energy
Attendees show up excited, then spend the first 30 minutes in a badge pickup line. By the time they get through, they've missed the opening keynote and the momentum is gone.
Badge pickup is the worst first impression
Everyone arrives in the same 30-minute window. Your registration desk has 4 staff and 200 people in line. The event hasn't started and attendees are already frustrated.
Popular sessions overflow with no fallback
Attendees line up early for popular talks and miss other sessions. There's no way to hold a spot and browse. When a session fills up, there's no waitlist; people just leave.
Exhibitors lose leads to booth lines
Demo booths draw crowds, but nobody wants to stand in a 15-minute line. Potential leads walk past, visit fewer booths, and exhibitors get fewer conversations, which hurts your sponsor value.
No flow data for next year's planning
You don't know where bottlenecks formed, which sessions were oversubscribed, or which booths had the longest waits. Next year's layout and schedule are based on guesses, not data.
Why attendee flow matters
1 scan
to join any queue at your event
Attendees scan a QR code at registration, a session room, or a demo booth and they're in. No staffed line, no app, no account.
Free
to start, not enterprise pricing
Event management platforms like Cvent and Bizzabo are typically quoted in the thousands per year. MakeTheQueue has a free plan and flat-rate paid plans with unlimited queues and attendees.
0
app downloads required
Attendees scan a QR code and join the queue in their browser. No app to download, no account to create, no friction at the door.
How MakeTheQueue helps events
QR code queue join
Print QR codes for each queue: registration desk, session rooms, demo booths. Attendees scan to join from their phone in seconds.
SMS notifications
Automatic text when it's their turn. Attendees explore the venue, network, or grab food instead of standing in a line watching the clock.
Unlimited queues per event
Registration, breakout sessions, demo booths, food stations, VIP check-in: each gets its own queue. Manage them all from one dashboard.
Live display boards
Show queue status on screens throughout the venue. Attendees see wait times at a glance and make better decisions about where to go next.
Attendee flow analytics
Real-time and historical data on queue lengths, wait times, and throughput per station. Plan next year's layout, staffing, and schedule with real numbers. Included with Business.
Self-service check-in kiosks
Set up tablets as check-in stations at every entry point. Attendees tap to join, so you need fewer staff at the registration desk.
How events use MakeTheQueue
Conference registration and badge pickup
Set up QR codes at the entrance. Attendees scan to join the registration queue and explore the venue, visit sponsors, or grab coffee while they wait. When a registration desk is free, they get a text. Badge pickup becomes a quick stop instead of a long stand in line, and your staff processes people faster without the crowd pressure.
Demo booth and exhibitor queues
Popular booths always draw crowds, but lines drive away potential leads. Instead of a messy queue, attendees scan a booth's QR code to hold their spot and keep exploring the floor. They get a text when the booth is ready. Exhibitors get more conversations, sponsors see higher booth traffic, and attendees visit more of the event.
Session overflow waitlists
When a popular session fills to capacity, attendees join the waitlist instead of standing outside the door hoping. If someone leaves early, the next person on the list gets a text. No wasted seats, no disappointed attendees camping the hallway, and you get data on which sessions need bigger rooms next year.
Frequently asked questions
No. They scan a QR code and it opens in their phone's browser. No app, no account, no friction. This is a major advantage over platforms like Whova and Bizzabo that require app installs.
Unlimited. Create separate queues for registration, each session room, every demo booth, food stations, VIP areas, whatever you need. All managed from one dashboard.
Yes. An attendee can be in the registration queue and a session waitlist at the same time. Each queue is independent.
Those are full event management platforms typically quoted in the thousands per year. MakeTheQueue starts free, with flat-rate paid plans, and does one thing: queue management. If you already have an event platform for registration and ticketing, MakeTheQueue handles the on-site flow.
Every new account starts with a free trial of the Business plan, which covers most single events end to end, including SMS notifications and post-event analytics. If you run events year-round, there's a Free plan that's free forever plus flat monthly paid plans with SMS, unlimited queues, and analytics, and Business adds CSV exports for your wrap-up reports. Current prices are on the pricing page.
Yes. Queues persist across days and you get analytics broken down by day and hour. Set up once, use all weekend.
The analytics dashboard shows queue lengths, wait times, and throughput for every queue, broken down by time. Export the data as CSV to plan next year's layout, staffing, and schedule.
See also: Queue Management Software, Digital Waitlist, and how we compare to other tools.
Simple pricing. Start free, upgrade when you need more.
Start on Starter with every core feature from day one, or pick Business for analytics, exports, and multi-location. Full Business trial on every new account.
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